01
Where is my order?
Orders ship within 1–3 business days. Delivery typically takes 7–14 business days. You'll receive a tracking email once dispatched. If it's been over 20 days, contact us and we'll investigate straight away.
02
How do I request a refund?
Email us at hello@purpltone.com with your order number within 60 days of delivery. We'll process your refund within 24–48 hours — no return required, no questions asked.
03
Will it stain my teeth purple?
No. The purple pigment rinses away completely with water. It works during brushing to colour-correct optically, then washes off cleanly — leaving no residue, just brighter-looking teeth.
04
Is it safe for daily use?
Yes. PurplTone contains no peroxide, no bleach, and no harsh abrasives. It works through optical colour science — gentle enough to replace your regular toothpaste entirely, every single day.